Service Responsibilities
Installing a new electric service is a joint project between the customer and RP&L. Residential service is defined as service to a single-family residence. Service to a multi-family residence such as an apartment or condominium is a business service.
OVERHEAD SERVICE |
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| RP&L Responsibilities |
Bringing power to the proposed site (fees may apply depending on size of lot). Provide and install electric meter. Make the final connections at the point of delivery. Must be inspected by City or County Inspector.
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| Customer Responsibilities |
Customer contact RP&L Engineering - 765.973.7203 - for location of meter base and service requirements. Obtain permits & inspections (Richmond City Building or County Building). Customer is responsible for temporary service if needed. Must be inspected by City or County Inspector. Customer is responsible for providing, installing and maintaining all equipment from the point of delivery except for the meter. Contact City and/or County Inspector for final inspections. Contact RP&L Customer Service Office to open an account - 765.973.7200 ext 294.
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UNDERGROUND SERVICE |
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| RP&L Responsibilities |
RP&L provides trench for underground (fees may apply). Provide and install electric meter. Makes the final connection at the point of delivery. Must be inspected by City or County Inspector.
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| Customer Responsibilities |
Contact RP&L Engineering - 765.973.7203 - to determine where the service line will originate from and the location of the meter base. If requested, provide RP&L with:
- Obtain permits and inspections (City or County).
- Contact City or County Inspector for final inspections.
- Contact RP&L Customer Service Office to open an account - 765.973.7200 ext 294.
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