About My Bill
of your electric bill are explained in more detail.
1. Transaction Summary Detail
The most common method for billing is where you are billed each month for the amount of electricity you used between your last two readings. See the "Customer on Regular Billing" below.
The other billing method is where you agree to be put on a "budget" plan. Learn how
the budget plan works.
Customer on Regular Billing:
2. Service Details
This graph provides a visual look at your usage history. From this you can see what months you use more electricity.
Once you have lived at a residence for a 12-month period, you should begin to see a pattern in your graph. This may also help you identify what months to expect higher usage, and possibly help you see where you can change a few habits that would decrease your usage.
3. Current Charges and Transactions
For a normal residential account with one meter, you will only see one service address listed. If you have
more than one service agreement (different meter locations), then you will see the following for each
A. The facilities charge, listed on all residential and commercial bills, is RP&L's way to offset the costs of the facilities that serve each customer. Your bill consists of two components, energy and facilities (also called transmission and distribution). This charge is shown as a separate line item to give the customer a better idea of the cost of energy versus the cost of facilities.
B. Amount you are being charged for the quantity of electricity supplied. Energy is measured in kilowatt hours (kWh). The longer something is turned on the more kWh it uses.
If you do not pay your bill by the due date, a penalty is applied to your account for late payment. If you have paid your bill on time, this will not appear on your statement.
Transfers may be made on individual service agreements for the following reasons:
1. When a payment is posted incorrectly a transfer is made to correct this.
2. When a stopped service agreement is not paid by the due date the remaining balance on that service agreement is transferred to an active service agreement in order to close out the financial side of the stopped service agreement.
4. Meter Readings
Your statement includes the following section to help you see exactly how much electricity you have used over the last month, and how the amount of your usage is calculated.
A Unit of measurement for the current usage.
B Shows last month's reading which is needed to calculate your current usage for this month.
C Shows this month's reading which is also needed in calculating your current usage.
D The multiplier applied to the difference of readings (C minus B) to obtain kilowatt-hours.
E Current usage is calculated by subtracting your Current Reading (B) from your previous Reading (C).