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Know How Your Meter Works



On this page you will find:

Helpful Terminology
Meter Accuracy Info
Warnings Against Meter Tampering
How to Read your Meter
How your Meter Works
RP&L Meter Readers

Meter Base Electricity is used more than any other source of energy in the United States. Just about everything we use every day is powered by electricity...our stoves, microwave ovens, lamps, stereos, and televisions, just to name a few.

Electricity is produced by burning coal, which heats water to make steam. The steam turns a "turbine," which turns a "generator rotor," which produces electricity. Basically, the process turns heat energy into electrical energy.

Terminology

Amp: Short for "ampere," a unit of electric current.
Circuit: The path an electric current flows.
Fuse: A device that contains an element that protects the electric current by melting when overloaded.
Kilowatt: One-thousand watts of power.
Meterbase: The enclosure, usually mounted on a wall of the dwelling, which hold the watt-hour meter.
Volt: A unit of electrical potential. The higher the voltage, the greater the electric power.
Watt: A unit of electrical power. For example, the higher the wattage of a light bulb, the brighter the light.

Meter Accuracy

Electric meters are extremely accurate recording devices. All meters must pass rigid testing before RP&L's Meter Department will install them. We routinely test your meter every 10 years. It is seldom found that a meter runs fast. If anything, the older the meter, the slower it will become. When your electric bill seems high, keep in mind the possibility that you might have a greater number of days included in this bill, or that you are comparing it to a previous bill where the weather conditions were not similar. It would always be better to compare your bill with the same month last year instead of comparing it to your last month's bill because of the changes in temperature. If after considering these factors your bill still seems too high, we would be happy to speak with you about some other possibilities. Please feel free to call our meter department at 973-7200.

RP&L Meter Readers place high importance on reading your meter correctly. Our billing calculation allows for a window in which the reading "should" fall. In other words, we have an idea of what your reading is most likely going to be, therefore, allowing us a method of catching errors before your bill is printed. When a reading falls outside this window, either higher or lower than what seems normal, then the address appears on a report. From this report, a meter reader will return to the address to double-check the reading and make any necessary adjustments before you receive your monthly bill.

Meter Tampering

It is ILLEGAL under Indiana code 35-43-5-3 to tamper with your electric meter! Do not cut the seal on your meter base for any reason! If you need your seal cut for access to the meter base, call RP&L to schedule someone to come out and help you. Energy theft is a growing problem. Although only a few of our customers have ever been found to be tampering with their meters, this problem seems to be happening more and more often. When people try to lower their own electric bills by tampering with their meter, they are not only exposing themselves to criminal charges, but also to a very dangerous situation. When you mess with your meter, there's a good chance you'll be electrocuted or will start a fire.

When people tamper with their electric meters, they are stealing from RP&L...and from you! Just as department stores have to cover their losses from shoplifting by increasing their prices, we have to cover our losses from shoplifting by raising our electric bills. In effect, you are paying for the dishonesty of others!

We have trained our meter readers to recognize the signs of meter tampering. RP&L has, and will continue to, prosecute anyone who has tampered with their electric meter or tries to reconnect their electric service.

If you know, or suspect, anyone of tampering with their electric meter, or who has illegally reconnected their electric service, please call Richmond Power & Light at 973-7200. You don't have to give us your name, but if you do decide to tell us who you are the information will be kept confidential!

Read Your Meter

With a little practice you can learn to read your own meter and calculate the kilowatts you've used each month. RP&L uses several different display styles on the meter faces, but the dial register is the most common. A dial register displays 4 or 5 dials with pointers very much like a watch. (A digital meter or cyclometer displays numbers in place of the dials.)

A dial register is read from right to left by reading all dials and recording the reading in this same sequence. The reason for reading the dials from right to left is that the right-hand dial governs the one on its left in each instance. Each pointer must complete a revolution to advance the next pointer. Therefore, unless a pointer has passed the zero, the pointer at its left has not actually reached the number where it appears to rest.

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The reading will be:

1 3 9 1 4

To read the example above:

1.  Start with the right most dial and right the numbers down right to left.
2.  If the pointer is between two numbers, use the lower number.
3.  Keep in mind that the dials on the right must make one full rotation before the pointer will move to the next number on the dial to its left.

To figure the approximate cost:

1.  Record your first reading.
2.  Record your second reading one month later.
3.  Subtract your first reading from the second to determine kilowatt usage.
4.  Multiply the number of kilowatts by .06 cents for an approximate cost of electricity.

How Meters Work

Each RP&L meter is enclosed in a glass case. Within the case is a revolving disk which in turn rotates a series of numbers or dials. The disk rotates as electric current passes through the meter to measure the exact amount of kilowatts used. The speed varies depending on how much electricity you are using in your house. The more electricity you use, the faster the rotation.

Electricity is measured in kilowatt-hours.  Richmond Power & Light's residential customers pay an average of six-cents per kilowatt hour (kwh) of electricity. Your average cost per kilowatt hour will probably be a little bit different, depending on the total number of kilowatt hours you use each month. The more electricity you use, the less you pay per kilowatt hour. For an example, you may figure that a 100 watt light bulb burning for 10 hours uses one kilowatt-hour. Your home heating and air conditioning equipment is the largest user of electricity in your home. The second largest user of electricity is most likely your water heater. Then comes major appliances such as washers, dryers, stoves and refrigerators.

The chart below will show you an estimate of how much electricity the appliance uses per month on the average, and the estimated monthly cost to operate the appliance for a specific amount of time:

Appliance & its Typical Wattage Average Use Average Monthly kwh Usage   Average Cost per kwh   Estimated Monthly Cost
A/C Window Unit 9000 Btu/hr 8 hours per day 321 kwh X .06 = $19.26
A/C Central Air 24,000 Btu/hr 8 hours per day 857 kwh X .06 = $51.42
Clothes Dryer 4900 watts 6 loads per week 83 kwh X .06 = $4.98
Clothes Washer 512 watts 6 loads per week 9 kWh X .06 = $0.54
Dishwasher 1200 watts 25 loads per month 30 kWh X .06 = $1.80
Freezer, frost-free 440 watts everyday 147 kWh X .06 = $8.82
Range 12,200 watts for a family of three 100 kWh X .06 = $6.00
Refrigerator, 14 cu ft, 615 watts everyday 152 kWh X .06 = $9.12
Television, Color 200 watts 6 hours per day 37 kWh X .06 = $2.22


RP&L Meter Readers

Richmond Power & Light has a meter reader come to your home or business each month. Our meter readers carry identification and wear RP&L uniforms. Please ask to see identification if you have a concern. They normally come on the same day each month. If your meter is located inside your home, you will need to let them in to get the reading. Otherwise, they will leave a blue card that will allow you to read your own. The card has simple instructions for you to fill out and then return to us.

It is extremely important for the safety of our meter readers that you remember them when you put up new fences, lock gates, get new dogs, or visibly obstruct a meter. If you have an extra key for a locked gate, back porch, basement, or building, you are welcome to give it to us so we may have access without bothering you. All keys are kept in a vault and are only taken out the day we read your route.

Meter readers read meters 20 working days out of each month. Each day is one cycle, and each cycle is comprised of three routes. Therefore, we know exactly what day we read your meter, calculate the reading, what day it's due, and what day we print and mail your bill. If it would be helpful for you to know what cycle or route you are read, then please call our billing department. Unfortunately, we are not able to make changes in the routes just so the bill will be due on a different day of the month.


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